My word, you would think she was really sorry about it all wouldn't you? Right?
This is like one of those work in retail situations and you just had a huge conflict with a customer when he/she/whatever loudly demands to "see the manager!"
and you simply reply with: "I am the manager."
Reading in between the lines...
"We want one of his son's here as a hostage just in case he doesn't agree with us."
Which I'm sure Lord Cross understood... and the look on that bunny's face? "oh shit..."
On it being 'too soon' to tell his clan they attacked the school? too late.